How It Works

  • Renting with Conco Collective is simple, convenient, and hassle-free.

    1️⃣ Browse Our Collection – Explore our curated selection of authentic Western jewelry, including squash blossom necklaces, Navajo pearls, concho belts, cuffs, and more.

    2️⃣ Select Your Rental Duration – Choose how long you'd like to keep your piece, whether it's for a special event, photoshoot, or just to enjoy for a while.

    3️⃣ Checkout & Receive Your Piece – Once you've selected your items, complete your checkout, and we’ll carefully package and ship your jewelry directly to your doorstep.

    4️⃣ Wear & Enjoy – Make a statement with handcrafted, high-quality pieces that bring luxury and tradition to your look.

    5️⃣ Easy Returns – When your rental period ends, simply place the item back in its original packaging, use the prepaid return label, and drop it off at your nearest USPS location.

    ✨ No stress, no maintenance – We handle all cleaning, sanitization, and upkeep, so you can experience stunning Western jewelry without the long-term commitment.

    Ready to elevate your style? Start browsing now! ✨

  • We understand that normal wear and tear happens, and we want your rental experience to be worry-free. Here’s how we handle different levels of damage:

    ✔ Minor Wear & Tear – Light scuffs, minor scratches, or normal use over time is expected and will not result in additional charges.

    ✔ Accidental Damage – If an item sustains more significant damage (such as a broken clasp, missing stone, or deep scratches), we will assess the cost of repairs. If the damage can be fixed, a repair fee may apply.

    ✔ Severe Damage or Irreparable Issues – If a piece is heavily damaged beyond repair or lost, the renter may be responsible for up to the full retail value of the item.

    Honesty Matters – If something happens to your rental, we encourage you to reach out to us as soon as possible. If you notify us about an issue (such as a missing stone) and return the stone with the piece, we’ll work with you to handle it fairly.

    We’re here to make luxury Western jewelry accessible and stress-free while ensuring these one-of-a-kind pieces are preserved for others to enjoy. If you have any concerns, don’t hesitate to contact us!

  • Absolutely! If you rent a piece and decide you can’t part with it, you may have the opportunity to purchase it.

    Larger Statement Pieces (Necklaces, Belts, Cuffs, etc.) – Contact our customer support team, and we’ll assist you in converting your rental into a purchase. In most cases, a portion of your rental fee will be applied toward the final purchase price, making it an even better deal. Availability for purchase may vary, so we recommend reaching out as soon as you decide to keep it.

    Earrings, Rings & Bundled Items – If your rental includes rings, earrings, or items from a bundle, your package will include pricing information for each piece. If you decide to keep anything, simply hold onto the items and return the rest—we will bill you accordingly. No need to contact customer service!

    Exclusive Offers for Retired Pieces – We also offer select retired rental pieces for sale. Customers who have previously rented an item will get first access via email before it becomes available to the public.

    ✨ If you have questions about purchasing a rental, don’t hesitate to reach out! We love helping customers find forever pieces. 💙

  • Concho Collective - Terms and Conditions
    Last Updated: February 14, 2025

    By completing your purchase, you agree to these Terms and Conditions, which outline your rights and responsibilities when renting or purchasing items from Concho Collective.


    1. Rental Agreement

    • You enter into a rental agreement with Concho Collective for the selected items for the specified rental period.
    • All rented items remain the property of Concho Collective. Late returns or unacceptable item conditions may incur additional charges.
    • Rentals are for personal use only and cannot be resold or used commercially without prior consent.
    • A security deposit is required for all rentals, refundable upon the item's safe return.
    • Concho Collective may request identity verification, shipping address confirmation, or social media account details to prevent fraud. Failure to comply may result in order cancellation.

    2. Payment, Fees, and Billing Authorization

    • Payment is due at checkout. You authorize Concho Collective to charge your payment method for rental fees, taxes, security deposits, and applicable charges.
    • Additional charges may apply for late returns, damages, or unreturned items.
    • If an item is not returned or returned damaged, Concho Collective reserves the right to continue charging your payment method for up to one year from the failed return date. Charges may be made in full or in increments equal to the deposit amount until the total cost is recovered.
    • Concho Collective reserves the right to pursue legal action to recover costs for unreturned or damaged items.

    3. Anti-Defamation Clause

    • By agreeing to these terms, you agree not to publish false, misleading, or defamatory statements about Concho Collective, its services, or its products, including on social media, review platforms, or other public forums. Failure to comply may result in legal action to protect the company's reputation and recover damages.

    4. Returns, Late Fees, and Non-Returns

    • Items must be returned using the provided prepaid shipping label.
    • Late returns incur daily fees. Items not returned within 10 days post-rental may result in charges for the full retail value.

    5. Cancellations and Refunds

    • Cancellations made 5 days or more before the rental start date qualify for a full refund.
    • Cancellations within 5 days of the rental start date qualify for a 50% refund, as items are no longer available for other renters.

    6. Hygiene and Sanitation Practices

    • All earrings are sanitized before shipping with brand-new backings. Heavier earrings come with supportive backs.

    7. Privacy Policy and Data Security

    • Personal information is managed per our Privacy Policy, with secure payment processing and encryption.

    8. Governing Law and Dispute Resolution

    • These Terms are governed by the laws of Wyoming and a re resolved through arbitration.

    9. Amendments to Terms

    • Concho Collective reserves the right to amend these Terms and Conditions. Continued use of our services signifies acceptance of updated terms.

    Contact Us

    For questions, contact us at [email protected]